Policies

Policies & Standards

of Business

Shipping Policies

Packages are shipped within 48 hours, after creation, with track & confirm for all domestic orders. Please allow 10 business days for domestic purchases and no less than 45 business days for international orders. Please note, local USPS processing times differ package to package and tracking information could take 1 or more days to update.

USPS First Class Shipping FREE World Wide on Orders $140 or More!

Insurance, Delivery Confirmation, Priority and Express mail are optional charges. If you would like to utilize any of these options, please let me know when you place your order for bill modification to reflect these changes. Delivery confirmation is not available for international customers. International customers are highly encouraged to request International Priority shipping with optional insurance coverage. Though lost or damaged packages are very rare, these options are the only security measure available to guarantee the safe and timely arrival of your package.

Please note, Jewelry Creations by Sabrina is not responsible for any customs fees associated with international deliveries. Please check with your local postal authorities concerning any customs regulations or duties that might be of note before completing your purchase.

Returns & Exchanges

Jewelry Creations by Sabrina is dedicated to providing quality, artisan jewelry and prompt, polite, friendly customer service. In the event an item has been detailed, explained or depicted wrong or if the item contains a construction error, refunds or store credit may be applied to returned items postmarked within 15 days from purchase date for domestic orders, and 60 days from purchase date for international orders. Domestic and International customers, please contact Jewelry Creations by Sabrina, via the contact form, within the specified time to arrange the exchange or return. To receive a refund the item must be returned in its original packaging, intact and unchanged/unused, and include any original sales receipts.

Payments will be refunded upon receipt and inspection of the returned goods, and may take 3-5 business days to process.

Please note, fees may apply if items are returned missing any materials or components.

Please be sure to include all materials in the return envelope, with the original packaging and any original sales receipts.